middleware('maintenance_mode');
$this->supportTicketService = $supportTicketService;
}
public function index()
{
try{
$data['CategoryList'] = $this->supportTicketService->categoryList();
$data['PriorityList'] = $this->supportTicketService->priorityList();
$data['StatusList'] = $this->supportTicketService->statusList();
$data['TicketList'] = $this->supportTicketService->getTickets();
if(isset($_GET['category_id'])){
$data['category_id'] = $_GET['category_id'];
}
if(isset($_GET['priority_id'])){
$data['priority_id'] = $_GET['priority_id'];
}
if(isset($_GET['status_id'])){
$data['status_id'] = $_GET['status_id'];
}
return view('seller::support_ticket.index', $data);
}catch(Exception $e){
LogActivity::errorLog($e->getMessage());
Toastr::error(__('common.error_message'), __('common.error'));
return back();
}
}
public function getData(){
$TicketList = $this->supportTicketService->getTickets();
return DataTables::of($TicketList)
->addIndexColumn()
->addColumn('subject', function($TicketList){
return ''.$TicketList->subject.'';
})
->addColumn('category', function($TicketList){
return $TicketList->category->name;
})
->addColumn('priority', function($TicketList){
return $TicketList->priority->name;
})
->addColumn('status', function($TicketList){
return $TicketList->status->name;
})
->addColumn('action',function($TicketList){
return view('seller::support_ticket.components._action_td',compact('TicketList'));
})
->rawColumns(['subject','action'])
->toJson();
}
public function search(Request $request){
$category_id = $request->category_id;
$priority_id = $request->priority_id;
$status_id = $request->status_id;
$TicketList = $this->supportTicketService->getBySearch($category_id,$priority_id,$status_id);
return DataTables::of($TicketList)
->addIndexColumn()
->addColumn('subject', function($TicketList){
return ''.$TicketList->subject.'';
})
->addColumn('category', function($TicketList){
return $TicketList->category->name;
})
->addColumn('priority', function($TicketList){
return $TicketList->priority->name;
})
->addColumn('status', function($TicketList){
return $TicketList->status->name;
})
->addColumn('action',function($TicketList){
return view('seller::support_ticket.components._action_td',compact('TicketList'));
})
->rawColumns(['subject','action'])
->toJson();
}
public function create()
{
try{
$data['CategoryList'] = $this->supportTicketService->categoryList();
$data['PriorityList'] = $this->supportTicketService->priorityList();
$data['StatusList'] = $this->supportTicketService->statusList();
return view('seller::support_ticket.create', $data);
}catch(Exception $e){
LogActivity::errorLog($e->getMessage());
Toastr::error(__('common.error_message'), __('common.error'));
return back();
}
}
public function store(CreateSupportTicketRequest $request)
{
try{
$this->supportTicketService->store($request->except('_token'));
Toastr::success(__('common.created_successfully'), __('common.success'));
LogActivity::successLog('Support Ticket Created Successfully.');
return redirect()->route('seller.support-ticket.index');
}
catch(Exception $e){
LogActivity::errorLog($e->getMessage());
Toastr::error(__('common.error_message'), __('common.error'));
return back();
}
}
public function show($id)
{
try{
$data['CategoryList'] = $this->supportTicketService->categoryList();
$data['PriorityList'] = $this->supportTicketService->priorityList();
$data['StatusList'] = $this->supportTicketService->statusList();
$data['SupportTicket'] = $this->supportTicketService->getById($id);
return view('seller::support_ticket.show', $data);
}catch(Exception $e){
LogActivity::errorLog($e->getMessage());
Toastr::error(__('common.error_message'), __('common.error'));
return back();
}
}
public function message(CreateSupportTicketMessageRequest $request){
try{
$this->supportTicketService->createMessage($request->except('_token'));
Toastr::success(__('ticket.replied_successfully'), __('common.success'));
LogActivity::successLog('Support Ticket Replied Successfully.');
return redirect()->back();
}catch(Exception $e){
LogActivity::errorLog($e->getMessage());
Toastr::error(__('common.error_message'), __('common.error'));
return back();
}
}
public function edit($id)
{
try{
$data['CategoryList'] = $this->supportTicketService->categoryList();
$data['PriorityList'] = $this->supportTicketService->priorityList();
$data['StatusList'] = $this->supportTicketService->statusList();
$data['editData'] = $this->supportTicketService->getById($id);
return view('seller::support_ticket.edit', $data);
}catch(Exception $e){
LogActivity::errorLog($e->getMessage());
Toastr::error(__('common.error_message'), __('common.error'));
return back();
}
}
public function update(UpdateSupportTicketRequest $request, $id)
{
try{
$this->supportTicketService->update($request->except('_token'), $id);
Toastr::success(__('common.updated_successfully'), __('common.success'));
LogActivity::successLog('Support Ticket Updated Successfully.');
return redirect()->route('seller.support-ticket.index');
}catch(Exception $e){
LogActivity::errorLog($e->getMessage());
Toastr::error(__('common.error_message'), __('common.error'));
return back();
}
}
}